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Service and Support

Hitech's comprehensive after-sales service:The whole process is worry-free. 

——This is Hitech's commitment to many customers at home and abroad, and it is also a confidence and pride of HC people in "Made in China".

Service and Support for customers

 

Installation and commissioning

1. Free installation service guidance Free equipment commissioning

2. Free equipment use training for operators

3. Free equipment operation manual, common fault manual, machine maintenance manual

 

Technical services

 

1. Provide technical documents and related drawings to meet the technical requirements of the demander for construction design and construction

2. Guide installation, and the supplier provides professional technical installation personnel to provide free on-site installation technical guidance

3. Provide services to solve on-site fault problems and solve them

 

After-sales service

 

1. 24-hour hotline consultation

2. 48-hour fast and timely on-site service (domestic)

3. Irregularly carry out maintenance and maintenance lectures for Hitech products

4. Free warranty commitment during the product warranty period

5.Regular return visits to customer service

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