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Service and Support

Hitech's comprehensive after-sales service:The whole process is worry-free. 

——This is Hitech's commitment to many customers at home and abroad, and it is also a confidence and pride of HC people in "Made in China".

 

24 Hours Hotline service:

A free after-sales service hotline staffed 24 hours a day to answer questions and accept fault reports. After the fault report is accepted, a response will be made to the customer within 48 hours.

 

Remote maintenance service:

With the user's permission, our maintenance personnel can provide real-time online services through the remote network to troubleshoot the fault for the user.

 

On-site emergency service:

For sudden system failures, if the situation is urgent or it is not convenient to use remote methods to solve the problem, we will assign experienced technicians to rush to the site to solve the problem in time!

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